Unique boutique style, proximity to shops and cafes, 24/7 coffee availability

Delayed check-in process could use some streamlining!!! Room cleanliness needs significant improvement—stains on carpets and lack of attention to bathrooms should be addressed!!! Soundproofing desperately needs enhancement for a more peaceful stay!!!

The location was fantastic—quiet yet close to amazing coffee shops. My room was spacious and modern, a perfect retreat after exploring the city.

I enjoyed the lovely modern bathroom with a rainfall shower and the amazing breakfast spread that had a great variety of fresh pastries. The overall experience was very relaxing, and I found the amenities cupboard for toiletries really useful. I would come back again!

The shower was modern and a joy to use, and the comfy bed ensured a good night's sleep despite the noisy street. Breakfast was fantastic, with a great selection.

Comfortable Stay with Excellent Breakfast Options!

We thoroughly enjoyed our 4-night family stay. The fresh juice machine added a delightful touch, though I wished for backup juice when it was out of order. The standard queen room offered cozy accommodations, making our London adventures even better. Future guests, inquire about breakfast hours!

We had a fantastic stay, enjoying the spacious room and the plentiful breakfast options, which kept everyone happy. The location was perfect for exploring. We appreciated being able to bring along our non-service dog with ease during our visit.

In my wife’s opinion, the plumbing could use an upgrade.

Cosy stay with a comfy bed

Had a nice night here. The bed was super comfy, kind of felt like I was floating on a cloud! The bathroom goodies were cool too. Just wish the hallways looked a bit nicer, they could use some paint. Breakfast was tasty, I had a croissant on the go and it hit the spot.

In my wife’s opinion, the breakfast could be more substantial for a family-friendly hotel.

amazing access to parks and top attractions in the city

I stayed here for three nights in a queen room and loved how close I was to Hyde Park and the Science Museum, both easily reachable within a lovely stroll, making my weekend exploration all the more enjoyable. the hotel itself was very practical and modern, perfectly catering to my needs as a solo traveler.

Breakfast was quite a spread, with fresh pastries and great options like hummus! Love that free filtered water was available, too. Plus, being able to stroll to local gems like Tanya's and Galante for meals was sweet!

The self-check-in vibe felt a bit too robotic for my tastes, missing that warm human touch. Getting shoved into a dingy basement room instead of the promised superior king was a right letdown, and the hidden cleaning charges were a nice surprise—if you enjoy paying extra!

enjoy a cozy, clean stay with helpful staff plus continental breakfast including freshly squeezed orange juice

Staff assistance, relaxing atmosphere.

I had a great stay in the Superior Queen Room, which offered a stylish atmosphere and a prime Chelsea location. The breakfast, featuring delicious pastries, made my mornings delightful. However, I noticed some soundproofing issues that could be improved. Overall, a lovely experience!

Great location with friendly staff

I stayed for 2 nights in a Superior Queen Room, and the location was perfect for exploring the city. The staff were genuinely helpful, providing excellent local recommendations and assistance. I found the self-check-in process impersonal.

would definitely return here

The superior queen room had air conditioning and a private bathroom with free toiletries. Loved the flat-screen TV and coffee machine for that morning boost. Enjoyed the breakfast lounge with freshly baked croissants and organic juices. Location is ideal near shops and the tube. Staff helped out with luggage. Super clean and cozy vibe!

I loved the spacious room with cozy seating and super comfortable bed. Accessing the lobby using a code was a breeze!